Sales Writing
Improve your sales writing skills and reduce writing time to ensure all sales documents are clear, persuasive, and correct.
Supporting information
Welcome!
Course Description and Objectives
How to Navigate This Course
Meet Your Instructor and Support Team
Contact Information
Share Your Course Goals
Objectives & Completion Time
The Optimal Business Writing Process - Applied to Sales Writing
Download This Resource: 6-Step Process for Business Writing
Step One - Analyze Audience and Determine Purpose
Download This Resource: Reader & Purpose Sheet
Step Two - Generate Content
Step Three - Categorize the Information
Step Four - Sequence the Concepts
Step Five - Write the First Draft
Step Six - Edit
Download This Resource: Editing Checklist
6-Step Process Exercise
6-Step Process Quiz
Objectives & Completion Time
Ready, Fire, Aim? No!
Different Approaches to Planning
Avoiding Writer's Block
Incorporating AI Tools
Download This Resource: Incorporating AI Tools
Organization Recap Quiz
Objectives & Completion Time
Persuasive Hops
Value Propositions
Optimal Email Structure
Email Signatures
Using Headings in Email
Download This Resource: Email WITHOUT Headings Example
Download This Resource: Email WITH Headings Example
General Email Techniques
Using Videos in Prospecting Emails and Introductions
Subject Lines that Work
Openings
Closings - Maximize Them!
Practice Exercise Assignment: Prospecting Email
Objectives & Completion Time
Sending Effective Follow-Up Information After a Call
Example of an Email Sent After a Findings Call
Download This Resource: PDF Example of an Email Sent After a Findings Call
Practice Exercise Assignment: Findings Call Recap
Objectives & Completion Time
Follow-up Email Tactics that Get Results
How to Deliver Bad News
Download This Resource: Using Direct Techniques to Deliver Bad News
Download This Resource: Using Indirect Techniques to Deliver Bad News
Self-Reflection on Email Effectiveness
Objectives & Completion Time
Weave in Visual Persuasion
Download This Resource: Persuasion Format Checklist
Objectives & Completion Time
Overall Format Considerations
Using White Space
Using Visuals and Graphics Appropriately
Format Resources
Visually Appealing Closings
Objectives & Completion Time
How to Hone Clarity
Download This Resource: Strong Business Verbs
Download This Resource: Clarity in Business Writing
Expletive Constructions
Active Voice vs. Passive Voice
Eliminate Jargon
Put the What Before the Why in a Sentence in Sales Writing
Clarity and Word Choice Quiz
Objectives & Completion Time
Write to Express, Not to Impress
The Power of Short Words
Reader-Focused Wording
Use Inclusive Language
Download This Resource: Sentence Polishing Checklist
Voice
Adding Empathy
Tone Quiz
Objectives & Completion Time
Easily Fix Grammar
Download This Resource: Grammar Correction Guide
Instructional Solutions' Grammar and Writing Tools
Other Grammar and Writing Tools We Recommend
Objectives & Completion Time
Planning a "Close the Deal" Document
Other Examples of Close the Deal Emails and Documents
Example: PowerPoint Deck Often Used in Financial Services
Example: Close the Deal Email
Submit Final Document and Schedule Live Coaching
Evaluate Training
Ongoing Resources and Support