IMPROVE YOUR BUSINESS WRITING

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Resources Included

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Course curriculum

  • 1

    Getting Started

    • Welcome!

    • Course Description and Objectives

    • How to Navigate This Course

    • Meet Your Instructor and Support Team

    • Contact Information

    • Share Your Course Goals
  • 2

    Lesson One: 6 Steps to Effective Business Writing

    • Objectives & Completion Time

    • The Optimal Business Writing Process

    • Download This Resource: 6-Step Process for Business Writing

    • Step One - Analyze Audience and Determine Purpose

    • Download This Resource: Reader & Purpose Sheet

    • Step Two - Generate Content

    • Step Three - Categorize the Information

    • Step Four - Sequence the Concepts

    • Step Five - Write the First Draft

    • Step Six - Edit

    • Download This Resource: Editing Checklist

    • 6-Step Process Exercise

    • 6-Step Process Quiz
  • 3

    Lesson Two: Organization Recap - It's Not "Ready, Fire, Aim"

    • Objectives & Completion Time

    • Ready, Fire, Aim? No!

    • Different Approaches to Planning

    • Openings

    • Closings - Maximize Them!

    • Avoiding Writer's Block

    • Incorporating AI Tools

    • Download This Resource: Incorporating AI Tools

    • Organization Recap Quiz
  • 4

    Lesson Three: Applying the 6-Step Process to an Internal Document

    • Objectives & Completion Time

    • Overview of Internal Documents

    • Download This Resource: Using Direct Techniques to Deliver Bad News

    • Download This Resource: Using Indirect Techniques to Deliver Bad News

    • Applying Steps 1-4 of the Optimal 6-Step Process to an Internal Document Illustrated

    • Applying Steps 5-6 of the Optimal 6-Step Process to an Internal Document Illustrated
  • 5

    Lesson Four: External Documents

    • Objectives & Completion Time

    • Overview of External Documents and Considerations

    • Business Letters - A Common Form of External Communication

    • Letter Openings and Closings in Detail

    • Assignment Introduction

    • Practice Exercise Assignment: Business Letter
  • 6

    Lesson Five: Email

    • Objectives & Completion Time

    • Email Considerations

    • Optimal Email Structure

    • Email Signatures

    • Using Headings

    • Download This Resource: Email WITHOUT Headings Example

    • Download This Resource: Email WITH Headings Example

    • Email Techniques

    • Download This Resource: Care with Attachments

    • Download This Resource: Managing Email Volume

    • Caution Needed with Email

    • Practice Exercise Assignment: Email
  • 7

    Lesson Six: Reports

    • Objectives & Completion Time

    • Overview of Reports

    • How to Tier Information in a Business Report

    • How to Assemble a Well-Organized Report

    • About Executive Summaries
  • 8

    Lesson Seven: Format for Easy Reading

    • Objectives & Completion Time

    • Overall Format Considerations

    • Using White Space

    • Using Visuals and Graphics Appropriately

    • Format Resources
  • 9

    Lesson Eight: Clarity

    • Objectives & Completion Time

    • How to Hone Clarity

    • Download This Resource: Strong Business Verbs

    • Download This Resource: Clarity in Business Writing Guide

    • Expletive Constructions

    • Active Voice vs. Passive Voice

    • Eliminate Jargon

    • Put the What Before the Why in a Sentence

    • Clarity and Word Choice Quiz
  • 10

    Lesson Nine: Confident Executive Tone

    • Objectives & Completion Time

    • Write to Express, Not to Impress

    • The Power of Short Words

    • Reader-Focused Wording

    • Use Inclusive Language

    • Download This Resource: Sentence Polishing Checklist

    • Voice

    • Tone Quiz

    • One Final Fun "Test"
  • 11

    Lesson Ten: Grammar and Tools

    • Objectives & Completion Time

    • Easily Fix Grammar

    • Download This Resource: Grammar Correction Guide

    • Instructional Solutions' Grammar and Writing Tools

    • Other Grammar and Writing Tools We Recommend
  • 12

    Wrap Up

    • Evaluate Training

    • Ongoing Resources and Support

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  • Bonus material

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