IMPROVE YOUR BUSINESS WRITING

Supporting information

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Resources Included

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Course curriculum

    1. Welcome!

    2. Course Description and Objectives

    3. How to Navigate This Course

    4. Meet Your Instructor and Support Team

    5. Contact Information

    6. Share Your Course Goals

    1. Objectives & Completion Time

    2. The Optimal Business Writing Process

    3. Download This Resource: 6-Step Process for Business Writing

    4. Step One - Analyze Audience and Determine Purpose

    5. Download This Resource: Reader & Purpose Sheet

    6. Step Two - Generate Content

    7. Step Three - Categorize the Information

    8. Step Four - Sequence the Concepts

    9. Step Five - Write the First Draft

    10. Step Six - Edit

    11. Download This Resource: Editing Checklist

    12. 6-Step Process Exercise

    13. 6-Step Process Quiz

    1. Objectives & Completion Time

    2. Ready, Fire, Aim? No!

    3. Different Approaches to Planning

    4. Openings

    5. Closings - Maximize Them!

    6. Avoiding Writer's Block

    7. Incorporating AI Tools

    8. Download This Resource: Incorporating AI Tools

    9. Organization Recap Quiz

    1. Objectives & Completion Time

    2. Overview of Internal Documents

    3. Download This Resource: Using Direct Techniques to Deliver Bad News

    4. Download This Resource: Using Indirect Techniques to Deliver Bad News

    5. Applying Steps 1-4 of the Optimal 6-Step Process to an Internal Document Illustrated

    6. Applying Steps 5-6 of the Optimal 6-Step Process to an Internal Document Illustrated

    1. Objectives & Completion Time

    2. Overview of External Documents and Considerations

    3. Business Letters - A Common Form of External Communication

    4. Letter Openings and Closings in Detail

    5. Assignment Introduction

    6. Practice Exercise Assignment: Business Letter

    1. Objectives & Completion Time

    2. Email Considerations

    3. Optimal Email Structure

    4. Email Signatures

    5. Using Headings

    6. Download This Resource: Email WITHOUT Headings Example

    7. Download This Resource: Email WITH Headings Example

    8. Email Techniques

    9. Download This Resource: Care with Attachments

    10. Download This Resource: Managing Email Volume

    11. Caution Needed with Email

    12. Practice Exercise Assignment: Email

About this course

  • $645.00
  • 87 lessons
  • 0 hours of video content

Bonus material

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  • Bonus material

    Explain the value your additional content will bring to a student’s overall learning experience. Use this opportunity to sell potential students on the extra benefits your bonus material provides.

  • Bonus material

    Explain the value your additional content will bring to a student’s overall learning experience. Use this opportunity to sell potential students on the extra benefits your bonus material provides.

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